I think my ‘Work’ category is like building up more and more… at 161 count. Including this post, it would be 162 count. On contrary, my ‘Events’ category is at 79. What is going on! Back then about one year ago my ‘Events’ and ‘Clubbing’ category is more than my ‘Work’ category.

OH NO!!!

But wells, after working so hard and roughing it out, this kinda of satisfaction is what soothes everything crazy day…

There was a problem with a client’s partner in Korea with flight arrangements. I can actually ask her to get it sorted out in Korea but I can’t. I don’t usually get down and dirty but this time I had to to make sure their needs are taken care of. I can’t push it to my colleagues either.

I had to be on GTalk chat to sort things out for her…

Client: there was much progress for the last couple of hours. i can travel!!! please email me the e-ticket so that i can confirm the information to make sure everything is correct. thanks so much!!! i think you brought the luck!!
YapThomas: ok. I will send the booking for your final confirmation. Then I will get my ticketing to issue it for you.
Client: received. thanks. I need to come back on Sunday, 26th. If you can make this change now, would you please do it for me? Just let me know. other information is correct. then email me the e-ticket.
YapThomas: Sure do *sends instruction to issue ticket*
Client: i got it and it looks perfect! thank you so much for everything! Let (partner) know about the charges okay. I hope it doesn’t cause you much trouble.
YapThomas: Not a problem. I will settle the payment with him later on…
Client: you were the most helpful and understandable travel agent i’ve ever met…. thanks again. bye!!

Ahhh… the SATISFACTION to sort things out. Plus, this are the kind of clients who don’t stinge on service. I hate it when people ask for so much but then don’t want to pay for the kind of service they want.

What more is that they ask you to do so much and then ask for discount! I HATE this kind of people. What more is that friends are the ones asking for it and they take advantage of that ‘friendship’. Bullsh*t!

I am thought during one service at CHC that if you can’t pay for the service rendered don’t go further. Pay for what you can afford. Just like the saying goes, you pay peanuts you get peanuts.

Same equation that if you want to drive BMW, pay more! You don’t go buy a BMW and then ask discount to the price of Proton!

I shall dwell on a dedicated post on this ‘discount’ thingy later on.

Till then, have a good night people… I’m sure having ‘fun’ now!!…